Chat at a glance: types of conversation

Find your way around Chat: search and filter conversations, and learn who is in child group chats, direct messages, custom groups and class groups.

Chat at a glance: types of conversation

Chat keeps every conversation with families and staff in one place. Open it from the main menu.

(1) Compose, (2) search and the All, Groups and Unread filters, (3) your conversations
(1) Compose, (2) search and the All, Groups and Unread filters, (3) your conversations
  • Compose starts a new conversation.
  • Search children or teacher finds a conversation by name.
  • All, Groups and Unread filter the list. The time on the right shows the latest message.

Types of conversation

ConversationWho is in it
Child group chatThe child's parents, their teachers and the center's administrators. It carries the child's name and photo.
Direct messageYou and one member of staff.
Custom groupStaff members you choose. Parents are not members of custom groups.
Class groupEveryone connected to a room: its parents, teachers and administrators. Ideal for room-wide announcements.
An open conversation: (1) members and group info, (2) the message bar
An open conversation: (1) members and group info, (2) the message bar

Related topics

Empower your center, your team, and your children