Account & settings: frequently asked questions

Quick answers about notification language, time zones, messaging hours, invite codes and changing your plan.

Account & settings: frequently asked questions

Why are my notifications in the wrong language?

Change the Childcare Language on the School tab and click Save.

Times look wrong in the app. What should I check?

Check the Timezone on the School tab.

How do I stop parents from messaging at night?

On the Messages tab, set the From and Until hours and click Save.

Can I change my invite code?

No. Once generated, the invite code stays the same.

Where do I change my plan?

Settings › Subscriptions › Billing Plans.

Related topics

Empower your center, your team, and your children